Unable to Send Email

It has become increasingly common that Internet Service Providers block outbound mail that is not destined for their own mail server (i.e. Telus only allows their customers to send out email via smtp.telus.ca for example) in order to limit the proliferation of spam. Webnames also now restricts traffic on unencrypted mail ports for the same reasons.

Webnames email customers are now required to connect to our mail servers using a method that supports SSL encryption, which all email clients support. Generic connection settings for IMAP are found below, while links for the setup of specific mail clients is found at bottom

 

The following settings can be generally applied within any Email Client in order to utilize your email account via IMAP w/ SSL.

  • Username:Full Email Address
  • Password:Your Password
  • Incoming Mail Server:securemail.webnames.ca
  • Outgoing Mail Server:securemail.webnames.ca
  • Incoming Server Port:993
  • Incoming SSL:Enabled
  • Outgoing Server Port:587 (Optionally, port 465)
  • Outgoing SSL:Enabled
  • Webmail Lite:https://securemail.webnames.ca
  • Pronto Webmail:https://securemail.webnames.ca
  • Webmail Username:Full Email Address
  • Email Administration:http://mailadmin.webnames.ca Use postmaster@ account credentials to access.

See also: Mac Mail OSX 10.5 IMAP SSL

See also: Outlook 2016 IMAP SSL

See also: Apple iOS 8 using IMAP w/ SSL

See also: Apple iPad iOS 8 using IMAP w/SSL

See also: Android 4.2 using POP3

 

See Also: Email Client Setup Guides