Notifications

Webnames Account Notifications govern the recipients of emails pertaining to invoices, renewals notices, as well as technical and account notifications.

To manage your Webnames.ca Notifications:

NOTE: ICANN's Expired Registration Recovery Policy requires that Registrants be notified directly regarding their domain expiration. In addition to the notifications configured via this interface, expiration notices for all non-country code domain names will also be sent to the Registrant Admin contact 28 days prior, 5 days prior and 3 days after the domain expiry date.

These new notices will not contain any pricing information, but will provide direction for renewal. These notices, like our other notices, will only be sent if the domain name has not yet been renewed.

General account notifications are always sent to the account owner email address.

See also: Updating Contact Info

Notifications for the use and expiry of credit cards are sent to the email address associated with each credit card. This email address is specified at the time each credit card is entered into our system.

See also: Updating Credit Card Info

Invoices and Receipts are sent to the contact specified

Account Owner: Notices will be sent to the Webnames Account Owner

Admin / Technical / Billing Contact: Notices will be sent to the Administrative, Technical or Billing Contact of the Registrant to which the domain is registered. Administrative Contacts can differ for each Registrant, should more than one Registrant exists within the Account. Click Show Contact for the Role within the interface to see which address(es) specifically will receive the notice.

See also: How to update Webnames Account and/or Registrant information

Renewal Reminders are directed to the following:

Account Owner: (Default) Notices will be sent to the Webnames Account Owner

Admin / Technical / Billing Contact: Notices will be sent to the Administrative, Technical or Billing Contact of the Registrant to which the domain is registered. Administrative Contacts can differ for each Registrant, should more than one Registrant exists within the Account. Click Show Contact for the Role within the interface to see which address(es) specifically will receive the notice.

See also: How to update Webnames Account and/or Registrant information

The default Renewal notification settings are:

  • Receive Email Sent at 4, 2, and 1 week prior to the domain or service expiration
  • Receive Postal Mail Sent approximately 3 weeks prior to the domain or service expiration
  • Receive Phone Calls A call is made approximately 3 days prior to the domain or service expiration
  • Receive SMS Text Messages SMS messages are sent twenty-one and four days prior to domain or service expiration.
NOTE: The option for SMS Text Messages is only available when renewal reminders are set to go to the Account Owner.

DNS and name server update notifications are sent to the contact specified

Account Owner: Notices will be sent to the Webnames Account Owner

Admin / Technical / Billing Contact: Notices will be sent to the Administrative, Technical or Billing Contact of the Registrant to which the domain is registered. Administrative Contacts can differ for each Registrant, should more than one Registrant exists within the Account. Click Show Contact for the Role within the interface to see which address(es) specifically will receive the notice.

See also: How to update Webnames Account and/or Registrant information

Provide both an Name and Email address to have all notifications on the page carbon copied to the address(es) specified.