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What is domain privacy?
As required by the domain name registries, every time you register a domain name, your name, address, phone number and email address are listed in a public Whois database.
Webnames Privacy Service allows you to update your WHOIS record with non-personal information. When Privacy is enabled, the Administrative, Billing and Technical sections of your WHOIS record are replaced with generic Webnames Services Inc. contact information.
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Do I retain control of my domain?
Absolutely. You retain ownership and full control of your domain.
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Which domain extensions can I use Webnames Privacy with?
Webnames Privacy service is among the most comprehensive privacy service available in the industry. It can be applied to.CA, .COM, .NET, .ORG, .BIZ, .INFO, .CN, .MOBI, .ASIA.
Privacy cannot be applied to .US as it is prohibited by the US Department of Commerce.
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Do I have to submit my actual contact information to Webnames.ca?
Yes, this is a requirement for domain registration. However, if you purchase the privacy service, this information will not be published on the public WHOIS.
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How much does the privacy service cost?
$10CDN per domain name per year.
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What are the benefits of using Webnames Privacy service?
- Protect yourself from spam, telemarketers, identity & domain theft. Webnames Privacy blocks more spam than any other privacy service available. See for more info.
- Unlike other privacy services which only gives you an email alias which spammers use to continue to send you email, with Webnames Privacy, you receive *official correspondence only
- Most comprehensive privacy service in the industry - available for most domain extensions (.ca, .com, .net, .org, .info, .mobi, biz, .cn, .asia)
- Retain ownership and complete control of your domain
*official correspondence includes all correspondence as required by Webnames.ca to deliver as a Registrar and in provision of other services
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If I register a domain name with privacy, will I be listed as the registrant for the domain in the WHOIS?
Only non-individual registrants of .ca domain names will have their registrant name listed in the .CA WHOIS. There is no way to avoid this, except through a registrant transfer, which changes the ownership of the domain name.
For all other extensions (.com, .net, .org, .biz, .info, .asia, .cn, .mobi) the registrant name will not be shown in the WHOIS.
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Who is considered an individual registrant of a .ca domain name according to CIRA?
- a Canadian citizen
- a permanent resident of Canada
- an Aboriginal person
- an executor, administrator or other legal representative of a person (Canadian citizen or permanent resident)
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What happens to my private email address if I transfer my domain name to another registrar?
When a domain name with privacy transfers away from Webnames.ca, the private email address will be disabled. The owner of the domain name must change the email address or disable privacy before initiating the transfer.
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For domains other than .CA, if Webnames Privacy is listed as the registrant of my domain, does this mean I no longer own the domain name?
No, you are still the owner of the domain name. Webnames Privacy is appearing as the organizational contact, not the actual registrant.
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How do I cancel the Webnames Privacy service?
To cancel this service, you must log into your Webnames.ca account. Select the registrant that you would like to cancel the service for. This will disable privacy for all domains belonging to that registrant.
Please note that there are no refunds for cancellation of the privacy service.
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Will I be notified when it is time to renew my Webnames Privacy service?
There is no need to renew the privacy service since it is correlated with your domain renewal. When the domain renews, so will the privacy for that domain.
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Once Privacy is enabled on my domain name, how long does it take to have the WHOIS updated?
We submit your new information to the WHOIS immediately. It normally takes 12 – 24 hours for the WHOIS database to be updated. In the case of registrants that are active at CIRA (i.e. if the domains affected are .ca's) the registrant will need to log into their CIRA account and approve the change before it takes effect in the WHOIS.
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Will Webnames.ca ever reveal my actual contact information?
Actual contact information will only be revealed if required by court order.
Where there is a breach of our terms and conditions, Webnames.ca reserves the right to terminate the Webnames Privacy Service.
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How do I contact someone who has Webnames Privacy Service enabled?
If you try to email the email address listed on the WHOIS for a Webnames Privacy Customer, your email will bounce. You must pay a $10 processing fee, complete the
form, fax it to 604-633-3174 and receive approval before your email will be forwarded to the administrative contact we have on file.
This process and the fee paid does not guarantee that the Webnames Privacy Customer will read or respond to your request.
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Will I still get spam (unsolicited email)?
Unlike other services which continue to forward emails to you (they just don’t display your real email address), Webnames Privacy blocks all emails to the administrative contact email address, except official correspondence as required by Webnames.ca to deliver as a Registrar and in provision of other services.
We will also forward to you correspondence from those who pay a $10 processing fee and complete a detailed request form.
Note however, prior to you enabling Webnames Privacy that any information previously available in the WHOIS may have been collected by spammers who may continue to use this information.
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I am an “individual” as defined by CIRA and qualify under CIRA’s WHOIS privacy policy. Would I still need to purchase Webnames Privacy?
CIRA has an online process which anyone can use to send correspondence to you even though your actual contact information is not listed on the CIRA WHOIS. If you continue to receive a lot of unsolicited mail, you may wish to purchase the Webnames Privacy service for an extra layer of protetion.
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What is CWA (Change without approval) Authority and why am I asked to confirm this at CIRA when I purchase Webnames Privacy for my .CA domain names?
For a .CA Registrant, each time you make a change to the administrative contact details, you must confirm the change by logging into the CIRA website. By enabling CWA it will give Webnames.ca the authority to update your contact information to the Webnames Privacy contact information without you needing to confirm it with CIRA each time in the future.
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When buying an SSL certificate, how will my Privacy Service affect my ability to configure my SSL ?
Certificate authorities use the WHOIS to validate the legitimate holder of a domain name during the configuration process of your SSL. Webnames Privacy has a process to coordinate your SSL configuration and Privacy Service.
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How will Webnames Privacy work with my .Asia domains so that I continue to meet the Registry's Asian presence requirements?
You will need to delegate Webnames Asia as your CED contact and we will use Webnames Asia as your technical contact. Webnames Services Inc. will be used as your administrative contact. This way you will have complete anonymity while continuing to be in compliance with the Asian presence requirements. Many of you are already using Webnames Asia as your CED contact so there will be no additional charge. For those who are currently using their own Asian contact information, there is an additional charge of CAD$9.95 per year to use Webnames Asia as the CED contact.
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Can I apply Webnames Privacy to only some of the domains under one Registrant and not to other domains?
If you are an "individual" i.e. your registrant type under .CA rules is Canadian citizen, permanent resident, legal representative or aboriginal person - The privacy service for individuals is applied at the registrant level and therefore, you will be charged for all domains, excluding .US. For .CA domains, you may choose to enable or disable privacy.
This means that if an individual registrant has 2 .coms, 2.nets and 2.ca domains, you will be charged for the .com and .net domains, but have the option to choose privacy on the .ca domains (since CIRA provides a level of privacy for individual .ca's). If you choose Yes for the .ca, privacy is applied to ALL the .ca’s under that registrant or if NO, privacy will not be applied to ALL the .ca’s under that registrant.
If you are a "non-individual" i.e. corporation or other legal types - The privacy service for non-individuals is applied at the registrant level and you will be charged for all domains, excluding .US.
This means that if a company registrant has 2 .coms, 2.nets and 2.ca domains, you will be charged for all domains.
In order to have some domains with privacy and some without, you will have to separate these domains into different Registrants by completing a Registrant Transfer.
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If I enable privacy for a .CA domain name, do I have to confirm the change with CIRA?
Once you enable Webnames Privacy service for a .CA domain name you will have to confirm the change with CIRA, the .CA registry. There will be an email sent from CIRA to your previous administrative contact email address with a link to the confirmation page. Once the changes have been confirmed, the new private information will appear on the WHOIS.
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What if I have .ca domain names at another registrar under the same CIRA registrant to which I am applying privacy?
The administrative and technical contact information will be made private for all .ca domains under the registrant regardless of which registrar they are with. Consequently, the adminstrative contact will receive correspondence from CIRA (for instance, regarding renewal notices) but will not receive e-mail correspondence from their other registrar. We recommend consolidating all domains that are under one CIRA registrant with Webnames.ca to ensure all registrar correspondence is properly received.
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What is .US?
.US is “America’s Internet Address.” It is the official country code top-level domain (ccTLD) for the United States within the global domain name system (DNS).
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Who can register a .US domain name?
Any U.S. citizen or resident, as well as any business or organization, including federal, state, and local government with a bona fide presence in the United States can register a .US domain name.
One of the following eligibility requirements must be met ("Nexus Requirement"):
A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or
Any entity or organization that is incorporated within one of the fifty (50) U.S. states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories, or
An entity or organization (including federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States.
Prospective Registrants will certify that they have a "bona fide presence in the United States" on the basis of real and substantial lawful contacts with, or lawful activities in, the United States of America. This requirement is intended to ensure that only those individuals or organizations that have a substantive lawful connection to the United States are permitted to register for usTLD domain names.
It shall be a continuing requirement that all usTLD domain name Registrants remain in compliance. To ensure Registrants comply, the .US Registry will:
· Require that Registrars certify that they enforce the Nexus requirement upon their Registrants, and that Registrars require Registrants to certify that they meet the Nexus requirement.
· Conduct a scan of selected registration request information.
· Conduct "spot checks" on Registrant information.
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Is Webnames.ca an official .US registrar?
Yes, Webnames.ca is proud to be one of the first registrars to be accredited by Neustar, the .US registry.
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How many characters can my .US domain name contain?
A .US domain name may contain no more than 63 characters (not including the .US suffix). A .US domain must also:
-contain only ASCII characters;
-contain ONLY alphanumeric characters (letters A-Z, numerals 0-9) and/or hyphens;
-not begin or end with a hyphen
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What is a reserved .US domain name?
A reserved .US domain name is a name that is not available for general public registration, but rather is subject to additional rules, restrictions or processes.
Names are reserved by the .US Registry to protect important local and national naming resources, reserve spaces within .US for future enhancement of the domain and protect technical internet interoperability. Policy changes relative to the reserved list are subject to Department of Commerce review and approval prior to implementation.
In addition to the specific names contained reserved by the .US Registry, the following categories of names are also reserved:
-All numbers five digits and higher
-All numbers in the format five digits-four digits (zip codes)
-All telephone numbers including toll-free numbers
-Tagged domain names—all labels with hyphens in the third and fourth character positions (e.g. "bq--kn2n4h4b")
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When will real-time registration be available for .US?
Real-time registration or what the .US Registry refers to as "First Come, First Served" will be launched at 7am PT or 10am ET on April 24, 2002. At that time, Webnames.ca will submit your applications in real-time to the .US Registry and you will be informed of the status of your application immediately.
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How long is the registration term for a .US registration?
You may choose to register your .US domain name for a term of 1 to 10 years.
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What are the rules for .US domain names?
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How much does it cost to register a .US domain?
Please see our
pricing page for more details on the registration fees.
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After I submit a change to my nameserver / DNS information, how long will it take to propagate?
DNS changes will take a minimum of 12 hours to propagate. The .US Registry is working on upgrading this to be updated every 15 minutes.
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When will I be able to transfer my other .US domains to Webnames.ca?
Registrar transfers will be available 60 days after the domain name is registered.
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What is .Asia?
.Asia is a new TLD representing Asia and the Pacific region. It is unrestricted and anyone in the world can register a .asia domain name but you must fulfill a
Charter Eligibility Declaration which Webnames.can take care of on your behalf.
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Why .Asia
- Wide global coverage - With over 60% of the world’s population (and over 90 languages), Asia is a region that is experiencing tremendous economic, cultural and technical growth. Companies can tap into the booming Asian economy and huge Asian market; and those planning to expand into that region in the future should register their .asia now.
- Protect your brand – In today’s global market, companies need to protect their brand and trademarks around the world
- Huge supply for early adopters – Since .Asia is brand new, you have a great chance of getting any domain you want.
- Improved search engine rankings - .Asia is a natural word so it may make it easier for search engines to index your website.
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Benefit of Registering with Webnames.ca
- No risk — We only charge you when your registration is successfully completed. You risk nothing by preregistering. You risk nothing by applying. Other companies may charge an up-front registration fee or only return only a portion of your money for unsuccessful registrations.
- Helps Meet Requirements — You’re required to have a contact that is a legal entity in Asia to qualify for a .asia domain name. Webnames.ca can lend you a "local presence"; thereby satisfying .asia’s Charter Eligibility Requirement for you.
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Where do I register?
Registration of the domain(s) of your choice will begin February 20, 2008. To search for a .Asia domains or get more information visit our .Asia page.
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When can I register?
We strongly suggest you register during the landrush period beginning February 20, 2008.
The landrush period follows an auction model, where the highest bidder gains the right to use the domain name. General registration begins, on a first-come, first-served basis, on March 26, 2008.
If you have registered during the landrush period, and you are the only successfully verified applicant for the domain name, you will automatically get the domain name. If there is more than one successfully verified applicant for the same domain name, you will be notified through email that you will be entered into an auction. For more information about auctions, see dotasia.pool.com.
If you preregister or register during the general registration period, you will be notified by email once the domain name is successfully registered.
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How can I register?
To register your domain name, search for your domain name on our
.Asia page.
Register during the landrush period for the greatest chance of getting your first choice in domain names.
Here's how:
Preregister or register on our
.Asia page.
There are three consecutive registration periods:
Landrush, General Registration Prebooking, and General Registration.
If you have registered during the landrush period, and you are the only successfully verified applicant for the domain name, you will automatically get the domain name. If there is more than one successfully verified applicant for the same domain name, you will be notified through email that you will be entered into an auction. For more information about auctions, see dotasia.pool.com.
If you preregister or register during the general registration period, you will be notified by email once the domain name is successfully registered.
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When can I preregister for .asia?
If you're registering under the general registration period, you can preregister any time between February 20, 2008 and March 25, 2008.
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When can I register for .asia?
You can register your .asia domain name any time after the landrush period starts on February 20, 2008. Then general registration Go-Live period begins March 26, 2008.
If you have registered during the landrush period, and you are the only successfully verified applicant for the domain name, you will automatically get the domain name. If there is more than one successfully verified applicant for the same domain name, you will be notified through email that you will be entered into an auction. For more information about auctions, see dotasia.pool.com.
If you preregister or register during the general registration period, you will be notified by email once the domain name is successfully registered.
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What are the different types of registrations, and what do they mean?
Sunrise Registration
Sunrise registration allows trademark owners to protect the integrity of their names by registering them before they become available to the public. Sunrise registrations are the very first domain names that will be submitted to the registry for live registration. If you have a trademark or rights for the domain name you want to register, you are encouraged to register at this stage, as it will give you the absolute best chance of beating the competition to your domain name.
Land Rush Registration
This type of registration is for customers who do not have a trademark, but want to get the next best chance of successfully registering their domain name. When there are two or more applicants for the same domain name, applicants will be entered into an auction.
Ongoing Registration
Ongoing registration requests will be submitted for live registration once the registry fully opens, in the order they were received.
The only exceptions are:
The domain has already been successfully registered during the sunrise period.
The domain has already been successfully registered during land rush.
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What is the .asia Charter Eligibility Requirement?
Charter Eligibility Requirement is the basic requirement to register a .ASIA domain name. The Charter Eligibility Requirement makes a legal entity in one of the eligible ICANN-designated Asia/Pacific countries a prerequisite for .asia registration. This legal entity is called the Charter Eligibility Declaration contact, or CED contact.
More:
http://www.dotasia.org/policies/DotAsia-Charter-Eligibility--COMPLETE-2007-08-15.pdf
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What is Charter Eligibility Declaration Contact?
The CED Contact is not an additional contact, but a legal entity designated to make the Charter Eligibility Declaration.
The CED contact may be a natural person or a juristic entity (such as a corporation). A natural person can be a person with an Asian passport or citizenship ID but does not necessarily have to be living in Asia. A juristic entity can consist of a corporation, companies, cooperatives, partnerships, collectives, government bodies, states, sovereigns, municipalities, political parties, trade unions, trusts, estates, associations, societies or institutions.
The registrant must specify which contact to be listed as the CED Contact;
Additional information must also be provided, these included:
- Locality of the claimed Legal Entity status
- Type of Legal Entity
- Form of Identification
- Identification Number / Code of Reference
- Other remarks
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What is the responsibility of the Charter Eligibility Declaration Contact (CED Contact)?
In the case where the CED contact is not the registrant, the CED contact and registrant will be jointly accountable for the domain registration, responsible for responding to dispute resolution proceedings and jointly be defined as the Registered Name Holder. Nevertheless, the Registrant (Registrant Contact) will remain the "operating contact" for a domain, including for domain transfers and the reappointment of a CED Contact for a domain.
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What are the ICANN designated Asia-Pacific countries?
Afghanistan, Antarctica, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Cyprus, Federated States of Micronesia, Fiji, Georgia, Heard and McDonald Islands, Hong Kong, India, Indonesia, Iraq, Iran, Israel, Japan, Jordan, Kazakhstan, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Lebanon, Macau, Malaysia, Maldives, Marshall Islands, Mongolia, Myanmar, Nauru, Nepal, New Zealand, Niue, Norfolk Island, Oman, Pakistan, Palau, Palestinian Territories, Papua New Guinea, Philippines, Qatar, Saudi Arabia, Singapore, Solomon Islands, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Timor-Leste, Tokelau, Tonga Islands, Turkey, Turkmenistan, Tuvalu, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Western Samoa, Yemen
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If I do not have a contact located in Asia to fulfill the charter eligibility requirement, what should I do? What is Webnames.ca’s local presence service?
Webnames.ca can assist you in fulfilling the mandatory Charter Eligibility Requirement by establishing the technical contact as a local presence. This can be done during the registration process. This solution costs $9.95 per domain name per year.
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What is the term of registration and renewal?
The term of registration during Sunrise and Landrush is 2-10 years. The term of registration and renewal is 1-10 years starting from Go Live.
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What is the minimum/maximum length for a .asia domain name?
The registry requires a minimum of 3 characters. The maximum permitted is 63 characters.
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How can I maximize my chances of successfully registering my .asia domain?
Register for the landrush period — this gives you a head start to help you beat the competition and secure your domain or take part in the auction.
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What happens if there is more than one applicant for the same domain name?
Applications received during the landrush period will be treated as received at the same time. If there is only one applicant for a domain, it will be allocated to the applicant.
If there is more than one applicant for the same domain name, all applicants will be invited to bid for that domain in an auction. The highest bidder will get the domain name. Auctions start after the end date of the landrush period (March 12, 2008). You will be notified through email if you are entered in an auction.
Applications received during the Go-Live general registration period, beginning March 26, 2008, will be allocated on a first-come, first-served basis.
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What is the auction style?
The .asia auctions use an English-style auction. This simply means that the highest bidder will receive the domain name.
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What type of bidding is allowed, and is there an automated auction in place?
There are two types of bidding:
- Manual Bidding
Manual bidding requires you to monitor the auction. You submit your bid, and if someone outbids you, you will receive an email notification. You have 24 hours to submit a new bid to maintain the status as the highest bidder.
- b) Automated Bidding (Proxy Bidding)
If you prefer not to constantly monitor the bidding process, you may choose to use the automated bidding function. This means that every time someone outbids you, the system will automatically enter a bid for you — at least one increment higher than the current bid. You may also set any increment amount you may wish, as long as it is higher than the registry’s minimum amount. To prevent yourself from paying too much, you are able to set a maximum bid amount — which stops the system from automatically entering the bid for you.
Should your maximum amount be outbid, you have the opportunity to increase your maximum or leave the system as is. If you choose to leave the system as is, you will no longer have the opportunity to win the auction.
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How long does the auction run?
The auction is set to run for an initial period of seven days. For example, if the auction starts on Monday, the auction will end on the following Monday. Please note auctions will be scheduled to start on business days (Monday through Friday).
If there is a bid for an auction on the seventh day, the auction will continue to run beyond the initial seven days. An auction can only close when there has not been a change in the bid for 24 hours. This ensures that bidders from all time zones around the world have the opportunity to respond to an outbid message before the auction close.
Likewise, if there has not been a change in the auction for your domain name for 24 hours, the auction will close — even if the auction only lasts a couple of days.
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How will I be notified that I have been entered into an auction?
Once the auction is scheduled, you will receive a notification at least 10 days in advance of the auction start. The notification will be sent to the email address you designate as your OPN (Operations and Notification) contact. This email will contain your login information for your .asia auction account at Pool.com, the auction provider. You will be able to monitor your auction through this system. Throughout the auction process, you will also receive emails for auction start, auction outbid, auction lost and auction paid.
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What is the minimum bid?
As the auction progresses, the minimum bid will be the leading bid plus the incremental bid. For example, if the leading bid is $50 and the incremental bid is $10, the minimum bid you need to place is $60.
All auctions start at $0. Make sure you put in your bid then!
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What happens if I am outbid?
You will receive an email from Pool.com, the auction provider for .asia, notifying you that you have been outbid. To see what the leading bid is, log back into your .asia auction account, refresh your screen, and you will be able to see the leading bid. Make sure you enter a higher bid to ensure that you don’t lose out!
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How many participants will take place in the auction?
In order for an auction to take place, there must be a minimum of two participants. There is not a maximum number of participants.
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What happens if there are no bidders?
The registry has two options: reschedule the auction or defer the release of this domain name. Make sure you bid for your domain name; otherwise someone else may bid at the last minute, and you’ll lose your domain name.
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What happens if there is more than one applicant for the same domain name?
This action is up to the registry, and not up to Webnames.ca.
The registry may:
- Award the domain name to the next highest bidder
- Re-auction the domain name
- Choose a different course of action
To prevent loss of a domain name you rightfully won, Webnames.ca highly recommends that you make your payment on time.
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What happens if there is more than one applicant for the same domain name?
This action is up to the registry, and not up to Webnames.ca.
The registry may:
- Award the domain name to the next highest bidder
- Re-auction the domain name
- Choose a different course of action
To prevent loss of a domain name you rightfully won, Webnames.ca highly recommends that you make your payment on time.
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Why did I receive an email from Pool.com regarding my .asia domain name?
The registry uses Pool’s auction platform to run .asia auctions. You will receive notifications from Pool regarding auction start, auction outbid, and auction invoice.
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What if I did not submit an application, and I want to bid in the auction?
All auction participants must submit an application for their domain through Webnames.ca in order to be able to participate in the auction. This is particularly critical for sunrise applicants.
Once you are past the end date for your sunrise phase, you are no longer able to submit your application for that particular sunrise period. You will have to wait for the next applicable period or participate in the land rush period.
If you have a trademark or organization, we strongly encourage you to submit your application ahead of time to ensure you do not miss the end date. Your best chance of successfully registering a .asia domain name only comes once.
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How will I know if my preregistrations are successfully converted into live registrations?
You will be kept informed of your application status via email.
You will receive an email:
- Prior to the launch of each registration period
- If your application is successful
- When your domain name has been activated
- If you have been entered into an auction
- If your application is unsuccessful
You can log into your Webnames.ca Account // Call Webnames.ca Support at 1.866.221.7878 to check the status of your application
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How much does registering a .asia domain cost?
.Asia registration fees are as follows:
Domain Name Registration Fee: $24.95 USD/year per domain name during the landrush period. $35USD/year per domain name during the general registration period.
(Note: you will only be changed if you are allotted the domain name)
Local Presence Fee: $9.95 USD per domain name per year.
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What about charges, cancellations and refunds?
Charges: The local presence service fee is charged only if your domain name is successfully registered.
Refunds: Refunds will not be issued for local presence service purchases. Refunds will be issued if cancellations are received before your application is submitted to the registry
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What is .Tel?
The .Tel is a service that allows individuals and businesses alike to store and manage all their contact information and keywords directly in the DNS without the need to build, host or manage a website. For more information, see our .Tel information page.
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Why is .Tel different than other Top Level Domains (TLDs)?
The value of a .Tel domain lies with the ability to host personal or corporate contact information directly in the DNS, which can then be universally accessible. This stands in contrast to the typical use of the DNS for other TLDs, in which the DNS only provides a mapping between domain names and IP addresses.
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Can I protect my private data?
.Tel enables you to protect your private data, allowing it to be seen only by people you authorize. For more information, please see
How do I protect my Private Data.
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What are the registration terms for .Tel domain names?
Domain names must be registered for a minimum of one year, and may be registered for up to a maximum of ten years.
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Who is eligible to register a .Tel domain name?
Any individual or organization who agrees to the terms and conditions of a .Tel accredited registrar of the TLD may register a .Tel domain name.
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How can I buy a .Tel domain?
You can only purchase your .Tel domain online through an ICANN accredited registrar.
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What are the restrictions on a .Tel domain?
The minimum number of characters in a .Tel domain is 3 and the maximum number is 63 (excluding the "http://www" and ".Tel" portions). Every domain must contain at least one letter from a-z or "A to Z" in standard US ASCII script. No domain can begin or end with a hyphen nor can a domain have a hyphen in the 3rd and 4th position. A .Tel domain may not consist purely of digits. Spaces and special characters (such as !, $, &, ë, and so on) are never permitted.
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Can I transfer or sell a .Tel domain name?
You can sell or transfer a .Tel domain just as you would with other domain names.
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How do I resolve a dispute regarding a .Tel domain name?
.Tel domain names are subject to the Uniform Domain Name Dispute Resolution Policy (UDRP), which establishes a procedure for resolving many trademark disputes relating to domain names. More information on the (UDRP) is available by going to http://www.icann.org/en/udrp/.
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Who is ICANN and what is their role?
ICANN, the Internet Corporation of Assigned Names and Numbers, is the international organization responsible for the oversight of the coordination of the Domain Name System and Top Level Domains (.com, .net, .org, .biz, etc.). More information is available at ICANN.org.
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What is the role of the .Tel Sponsoring Organization?
ICANN has delegated to Telnic Limited, the .Tel Sponsoring Organization, the responsibility for developing, implementing and policing certain policies related to the .Tel Top Level Domain and its community.
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When can I start using my .Tel domain name?
Domain names registered during the Landrush and General Registration periods will resolve within 24 hours and generally much sooner.
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When can I transfer my .Tel domain?
A .Tel domain name can be transferred between .Tel accredited registrars beginning 60 days after the date of initial registration.
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Benefit of Registering with Webnames.ca
No risk — We only charge you when your registration is successfully completed. You risk nothing by preregistering. You risk nothing by applying. Other companies may charge an up-front registration fee or only return only a portion of your money for unsuccessful registrations.
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How can I register?
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How much does it cost to register a .Tel domain?
.Tel registration fees are $19.99USD/year per domain name.
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What is .CN?
.CN is the official country code top-level domain (ccTLD) for the People's Republic of China within the global domain name system (DNS).
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Why should I secure a .CN name?
International corporations, whether they want to pursue business in China or not, should protect their established brand name or corporate identity.
For individuals and businesses, establishing an online presence in China early allows you to tap into a potential customer base of over 1.2 billion people. China ranks 2nd in the world in Internet population with over 56 million users and is expected to surpass the US by 2004. .CN is an extremely low cost and efficient method of reaching the enormous and potentially lucrative Chinese marketplace.
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When will real-time registration be available for .CN?
Third level .COM.CN, .ORG.CN and .NET.CN domains can now be registered in minutes through Webnames.ca, one of the first Registrars outside of China to be accredited!
Webnames.ca is also taking prebookings for the top-level .CN domains now. The launch for .CN is expected to be some time in March 2003 and this is when your prebooked domains will be submitted to the Registry.
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Who can register a .CN domain name?
Effective December 15, 2002, anyone around the world can register a .COM.CN, .NET.CN or .ORG.CN domain name under the new liberalized policy. Effective March 2003, anyone around the world can register a .CN domain name. Registrants do not need to be residents of China to take advantage of these addresses. Register your 3rd level .CN domains or prebook your .CN domains today!
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Will there be a Sunrise Period for IP protection for .CN?
No, according to the Registry, there will be no Sunrise Period, all the more reason why corporations should register their .CN domains early before someone else takes their name.
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Will there be a Landrush procedure for .CN Registration?
The anticipated .CN landrush will be handled on a "first come, first served" basis although this is subject to change by the Registry.
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Is Webnames.ca an official .CN registrar?
Yes, Webnames.ca is proud to be one of the first registrars outside of China to be accredited by Neustar/CNNIC.
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How many characters can my .CN domain name contain?
A .CN domain name may contain no more than 63 characters (not including the .CN suffix). A .CN domain must also:
-contain only ASCII characters;
-contain ONLY alphanumeric characters (letters A-Z, numerals 0-9) and/or hyphens;
-not begin or end with a hyphen
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What are the minimum and maximum terms for a .CN registration?
.CN domains can be registered for 1, 2, 3, 4, or 5 years.
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What are the rules for .CN domain names? Are there any restrictions?
Please see our domain rules page at http://www.webnames.ca/content/rules.asp
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How much does it cost to register a .CN domain?
Please see our
pricing page for more details on the registration fees.
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After I submit a change to my nameserver / DNS information, how long will it take to propagate?
The .CN Registry is not yet accepting any modifications to contact information or DNS changes. Once they start accepting modifications, it is expected that it will take approximately 24 hours to propagate.
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What are the rules for .CN Registrar transfers?
Registrar transfers in .CN will only be allowed for non-China-based Registrars connecting through NeuStar's gateway. Domain names registered through China-based registrars cannot be transferred into non-China based registrars, and vice versa.
Domain names cannot be transferred within the first 60 days of initial registration. Also, domain names scheduled to expire in fewer than 14 days will not be allowed to transfer. These rules are based on the fact that .CN does not have auto-renewal for expired names.
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Are there any restrictions on content for the .CN domain?
Please refer to the China Internet Domain Name Regulations, found online on the CNNIC website (http://www.cnnic.net.cn/doc/e-8.shtml).
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Who runs the .CN Registry?
CNNIC is the official administrator of the .CN Registry. The China Internet Network Information Center (CNNIC) was founded in 1997. It is a non-profit organization of administration and service, performing duties of the National Internet Network Information Center. The management of CNNIC is handled by the Computers Network Information Center of the Chinese Academy of Science. CNNIC operates under the auspices of China's Ministry of Information Industry (MII), an agency that also oversees telecommunications, multimedia, broadcasting and satellite transmissions across China. Among its many duties, CNNIC provides domain name registration, IP address distribution and autonomous system (AS) codes distribution.
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What is the relationship between NeuStar and CNNIC?
CNNIC has partnered with NeuStar to provide Registry gateway services for the .CN domain. CNNIC is the administrator of the domain, setting policy and service levels, running the .CN Whois and generating the .CN zone file. All non-Chinese registrars wishing to sell .CN names must work with NeuStar to facilitate accreditation and will connect to the .CN registry through the Registry Gateway.
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What are the rules governing intellectual property (IP) disputes in the .CN domain?
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Once a .cn domain expires, is there a grace-period during which the domain can be renewed?
Once a .cn domain name expires, the owner of the domain name has 4 days to renew the domain. On the fifth day after the expiry date, the domain name will be deleted from the owner's account.
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What is the dispute resolution process for .CN domains?
Registrars do not have the right under the Registrar/Registrant Agreements to cancel a customer's domain name in light of such disputes.
Claimants can visit the CNNIC website at http://www.cnnic.cn/html/Dir/2003/11/20/1380.htm to review the CNNIC Domain Name Dispute Resolution Policy
Rules for CNNIC Domain Name Dispute Resolution Policy are available at http://www.cnnic.cn/html/Dir/2003/11/27/1510.htm
There are two CNNIC approved Dispute Resolution providers. One in Beijing and one in Hong Kong. NeuStar's, the .CN registry, advice is that the one in Hong Kong is better suited for those who wish to handle the dispute in English since the one in Beijing mostly operates in Chinese. However, both organizations have English sites available and the Claimant can choose either one:
-China International Economic and Trade Arbitration Commission (CIETAC) http://dndrc.cietac.org/static/english/engfrmain.html
-Hong Kong International Arbitration Centre (HKIAC) http://www.hkiac.org/
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If the .CN domain that I am interested in registering is already taken, can I register .COM.CN, .NET.CN or .ORG.CN?
Yes. If the .CN domain name is already taken, there is no restriction on the registration of the same domain being registered as .COM.CN, .NET.CN or .ORG.CN.
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What is .MOBI
Dotmobi is a top-level domain (TLD) approved by ICANN, the Internet Corporation for Assigned Names and Numbers. Dotmobi is unique – it is the first top level domain dedicated to delivering the Internet to your mobile device. Dotmobi is sponsored by a consortium of companies which includes the most prominent mobile and Internet players in the world, such as Google, Ericsson, Hutchison, Microsoft, Nokia, Samsung Electronics, Telefónica Móviles, Vodafone etc.
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What is the Landrush Registration period?
Landrush is a two-week period of time prior to General Registration during which individuals or organizations may register their dotmobi domain name through a registrar at a premium price.
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What is the General Registration period?
General Registration is the period during which individuals and organisations may register their dotmobi domain name through a registrar. General Registration continues indefinitely.
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What are the registration terms for domain names registered during the General Registration Period?
Domain names registered during the General Registration Period must be registered for a minimum of two years, and may be registered for up to a maximum of ten years.
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Who is eligible to register a domain name during the General Registration period?
Any individual or organisation who agrees to the terms and conditions of the dotmobi accredited registrar of the mTLD may register a .mobi domain name during General Registration.
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What are the valid characters for a .MOBI domain name?
Dotmobi domain names can contain the English-language letters A through Z, and the digits 0 through 9. You can also use hyphens, but hyphens cannot begin or end your domain name. Spaces and special characters (such as !, $, &, ë, and so on) are never permitted.
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How long can a .MOBI domain name be?
The minimum length of a dotmobi domain name is 3 characters, and the maximum length is 63 characters (excluding the "http://www" and ".MOBI" portions).
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When can I start using my .MOBI domain name?
Domain names registered during the Landrush Registration period will resolve within 24 hours and generally much sooner.
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What are the technical requirements for websites using the .MOBI domain name?
Currently, mTLD has outlined three mandatory requirements for .MOBI domains:
- Responses to URLs must be encoded in XHTML (WAP 2.0). This is to ensure the premium usability of the site for visitors using their mobile devices.
- .MOBI sites must implement a page at the second level domain. This is to eliminate the need to type in “www” when browsing .mobi sites from a mobile device. For example, the web server should be able to respond to HTTP requests to www.mydomainname.com and to mydomainname.com.
- No frames
A complete lists of .mobi website requirements and recommended practices is available in mTLD’s
Switch On Guide.
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When can I transfer a domain registered during the General Registration period?
A dotmobi domain name registered during the General Registration period can be transferred between dotmobi accredited registrars beginning 60 days after the date of initial registration.
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What is the .mobi domain compliance policy?
- Mandatory rules for compliance are outlined in the dotMobi Switch On! Guide for web developers.
- Quarterly domain compliance testing by dotMobi.
- 3-stage notification process for non-compliant registrants:
- Notifications sent by registrars except for third stage, sent by dotMobi
- Site suspension for non-conformant domains
- Self-test page available on mTLD site
- Provision for accelerated testing requests
- Appeals process to be defined
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What are .mobi premium names and how will they be allocated?
The premium name list is a compilation of commonly used (“generic”) words and phrases which mTLD has set aside for equitable allocation using other than a traditional first come first serve basis. The objective of premium names is to create a more leveled playing field in the allocation of these names; increase the likelihood that these domain names would more promptly provide the mobile community with new features and services; optimize the user experience; and preserve the stability and security of registry operations.
There is no set date for when the names will be made available. However, it will likely not be until after the general launch, most likely beginning in the fourth quarter of 2006. However, any final date will be announced in advance along with a final list of Premium Names and proposed allocation mechanisms.
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What are the requirements for registering a .mobi trademark sunrise domain?
Trademark owners will have to provide the following information when registering their names during the Sunrise Registration Period
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Trademark name (must be three or more ASCII characters)
- Trademark identification number
- Date of Trademark application (this date must be before July 11th 2005)
- Date of granting of trademark
- Country of trademark registration
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Where can I check if a .mobi domain is available?
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What is SSL?
SSL stands for Short for Secure Sockets Layer. It is used for transmitting private documents via the Internet. SSL uses a cryptographic system that uses two keys to encrypt data − a public key known to everyone and a private or secret key known only to the recipient of the message. Both Netscape Navigator and Internet Explorer support SSL and many Web sites use the protocol to obtain confidential user information, such as credit card numbers. By convention, URLs that require an SSL connection start with https: instead of http:
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What is an SSL certificate?
SSL certificates are created for a particular server and domain, and are issued by trusted, third-party Certificate Authority (CA) - comparable to your passport. As the Certification Authority, GeoTrust authenticates the identity of the purchaser and verifies the business that owns the domain.
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What is a Certificate Signing Request (CSR)?
A Certificate Signing Request (CSR) is a text file generated by a Web server. This text file is used to generate your digital certificate. You get this CSR by contacting your hosting provider.
Your CSR will look similar to this:
SAMPLE ONLY
-----BEGIN NEW CERTIFICATE REQUEST-----
MIIDCjCCAnMCAQAwdTEZMBcGA1UEAxMQaG9zdC5kb21haW4ubmFtZTEVM
BMGA1UECxMMT3JnYW5pemF0aW9uMRUwEwYDVQQKEwxPcmdhbml6YXRpb2
4xDTALBgNVBAcTBENpdHkxDjAMBgNVBAgTBVN0YXRlMQswCQYDVQQGEwJ
VUzCBnzANBgkqhkiG9w0BAQEFAAOBjQAwgYkCgYEAyZ1dYomQ4jhSr6f/
G3GYxjS4B837+y3A6xIM9OVXV4ZnSIe9nOLHgdksQJpwaQeOZwWeqifte
hrJ/s55PvPxok+Tqq0t7BfMkkUSuiYnFdUo1OpDPdw3cEaP9WWSrduouI
Vnq2AWTDw2ykyxKg6neb2vYTZRvbot7M578Vvh6P8CAwEAAaCCAVMwGgY
KKwYBBAGCNw0CAzEMFgo1LjAuMjE5NS4yMDUGCisGAQQBgjcCAQ4xJzAl
MA4GA1UdDwEB/wQEAwIE8DATBgNVHSUEDDAKBggrBgEFBQcDATCB/QYKK
wYBBAGCNw0CAjGB7jCB6wIBAR5aAE0AaQBjAHIAbwBzAG8AZgB0ACAAUg
BTAEEAIABTAEMAaABhAG4AbgBlAGwAIABDAHIAeQBwAHQAbwBnAHIAYQB
wAGgAaQBjACAAUAByAG8AdgBpAGQAZQByA4GJACB3C0g9psK0+V+N/Me1
JsG39vonCPQBdOwNp6zHJSPCU3FwQ0SgFpEQNy6HEn79I0CMrU93q9Hh1
TQtd2YU6lWHQunXrIcytmAFVjhibNX6Dp1e41Wjc2N4ilJyy1GFss686c
dZt2GP6y04I74/OvkW2Wf9nezUrMrESM2PP4B1AAAAAAAAAAAwDQYJKoZ
IhvcNAQEFBQADgYEAg4+QHTvkP5CG+WcGnrhKiMkJnMP6QEsds40obUDS
dGtEupQz8C+4xoMd1aM68q9Ri6Va+JTeuhKHxLz9hT/KUJhNBy0sRfnx+
JkQdrKG69UanTwvLqXINh9xChw9ErIto/2kZI5kl2KYQdiOqTv6p0GEUP
Rq/MD52Zy3bOzSRF0=
-----END NEW CERTIFICATE REQUEST-----
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Why do I get an "Invalid CSR" error when submitting an order?
There are a number or reasons why a CSR will be rejected by our ordering page. Listed below are some of the most common reasons a CSR might be rejected.
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The common name contained in the CSR is not a fully qualified domain name. Make sure when you generate your CSR it contains the fully qualified domain name of the site that you are trying to secure (i.e. the domain name that would be displayed in the URL of the site you are trying to secure such as www.webnames.ca).
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If the CSR was generated on an Apache server, an optional challenge password may have been entered. When generating the CSR makes sure you leave the challenge password blank.
- There are illegal characters in one of the fields of the CSR. Make sure the following characters are not in any of the fields in the CSR: < > ~ ! @ # $ % ^ * / \ ( ) ?.,&. Also international characters will usually cause a problem.
- Entire CSR is not entered into the form. Make sure that you include the entire CSR when pasting it into the form, this includes everything from the first 5 dashes before BEGIN NEW CERTIFICATE REQUEST through the last 5 dashes after END NEW CERTIFICATE REQUEST.
If you have checked all of the these problems and you are still not able to submit your CSR please feel free to contact us at 1-866-221-7878 or by email support@webnames.ca.
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Which browsers are compatible with Geotrust?
GeoTrust supports the following browsers:
Microsoft IE 5.01+
Netscape Communicator 4.7+
Mozilla Firefox 1.0+
Mozilla Suite 1.0+
AOL 5+
Opera 7+
Apple Safari 1.0+
Red Hat Linux Konqueror
Sony Playstation
Microsoft WebTV
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Which types of servers are compatible with GeoTrust SSL Certificates?
Web Servers:
Apache + MOD SSL
Apache + Raven
Apache + Raven 1.5x
Apache + SSLeay
BEA WebLogic
C2Net Stronghold
Cobalt RaQ3/RaQ4 "Main Site"
Cobalt RaQ3 "Virtual Site"
Cobalt RaQ4 "Virtual Site"
cPanel / WHM
Ensim
HSphere
IBM HTTP
iPlanet Enterprise Server 4.1
Lotus Domino Go 4.6.2.6 and higher
Lotus Domino 4.6 and higher
Microsoft Internet Information Server 4.0
Microsoft Internet Information Server 5.0 & 6.0
Netscape Enterprise/Fast Track
Novell ConsoleOne
O'Reilly / Deerfield WebSite Professional 2.X / 3.X
Plesk
Stronghold 3
Tomcat
WebSTAR 4
WebSTAR V
Zeus Web Server v3
Mail Servers:
CPopper
CPPop (cPanel mail server) and other stunnel based mail servers
Courier IMAP
Exchange 5 / 2000 / 2003 (Outlook Web Access)
IPswitch IMAIL
Postfix
If your web server or mail server is not listed above but supports SSL then you will be able to use GeoTrust certificates. If you have any questions, please do not hesitate to contact us by phone at 1-866-221-7878 or by email support@webnames.ca.
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How do I generate a CSR?
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What are the different types of Digital Certificates available through Webnames.ca Inc.?
QuickSSL:
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Secure transmission of information between the user's browser and your Web server
- True 128-bit SSL (Secure Sockets Layer) Web server certificates compatible with 99% of the leading Web browsers from Microsoft and Netscape/AOL
- Fully automated provisioning process. No paperwork involved.
- Fast deployment. Customer is up and running in 10 minutes. All verifications are done via the admin email address
QuickSSL Premium:
- All of the QuickSSL features listed above are included
- The QuickSSL Premium comes with a dynamic site seal that displays a live time and date stamp
True BusinessID:
- Secure transmission of information between the user's browser and your Web server using full 128-bit encryption technology.
- True 128-bit SSL (Secure Sockets Layer) web server certificates compatible with 99% of the leading Web browsers from Microsoft and Netscape/AOL.
- Manual third party verification of your organization or company by review of company documents. Verification completed within 1-2 business days of receiving documents from you.
- Dynamic seal with embedded company name and live time and date stamp
True BusinessID Wildcard:
- All features of the True BusinessID are included but with the ability to secure multiple areas of a Website that are hosted on the same single server box
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If I renew a certificate early will I lose any validity period?
No, if a Geotrust certificate is renewed early, we will honor the remaining validity period and add it to the life of the new certificate issued from Geotrust. Your certificate can be renewed up to 90 days before the expiry date.
The duration of a certificate begins when it is created (not from the date when your previous cert expires). Our early-renewal policy is designed to make sure you don’t lose any time from your current certificate. Therefore, if you renew early, you do not lose any time on your certificate’s validity period.
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What is a Wildcard certificate?
A wildcard certificate may be used for situations where several same-domain web sites need to be secured but the hostnames or sub-domains vary. Per our certificate licensing agreement, you can secure as many sub-domains on one physical box as you would like with the wildcard product as long as they share the same second level domain name. In order for you to do this, the domain/common name in the CSR would need to be "*.mydomain.com". The asterisk is a place holder and enables you to secure different sub-domains that share the same base/second level domain name such as "mydomain.com" in our example. If you need to secure sub-domains on multiple boxes, you will need to purchase separate wildcards for each box. Here is an example of sub-domains with the same second level domain:
www.mydomain.com
w1.mydomain.com
secure.mydomain.com
test.mydomain.com
trash.mydomain.com
All of these have the same second level domain "mydomain.com" but different hostnames. One wildcard certificate of the form " *.mydomain.com " could serve all these web sites.
The wildcard is really useful in situations like that above or when the web hosting service puts customer branding as the host name but all of them will have the same domain. For example: A Web Hosting Service offers its Fortune 500 clients a convenient shopping mydomain cart with their own brand name:
cnn.mydomain.com
pepsi.mydomain.com
fordmotorcompany.mydomain.com
amazon.mydomain.com
fedex.mydomain.com
compusa.mydomain.com
jspennys.mydomain.com
sears.mydomain.com
All of these individualized web sites can be secured with the one and same wildcard of the form:
*. mydomain.com
Wildcards can also have more than three fields, such as:
* . * . domain . com
* . * . * . * . *. domain . com
etc.
But, if you get a 5-field wildcard, then it only works for 5-field web sites.
If you are running IIS 5.0, you cannot get a multi-asterisk wildcard but you can get a single asterisk wildcard.
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What Information must be submitted to Geotrust as part of Verification Process?
In order for GeoTrust to verify your organization we must have a copy of official documentation from your state or local government showing that you have the right to conduct business under the company name that you are requesting to have on the certificate. This includes, but is not limited to the following:
DUNS number (Dun and Bradstreet)
Articles of Incorporation
Business License
Doing Business As (DBA) registration
Partnership documentation
Sole Proprietorship documentation
Ficticious Name Statement
Assumed Name Statement
Seller's Permit
Occupational License
Sales Permit
If these documents are not in English we require that you provide a notorized translation of these documents in English along with a copy of the original documents.
Please Note: If you represent a Government Department, Non-Government Organization, or a University, that does not have this type of documentation then you should:
Contact our support department through the Rapid Response Center at http://www.geotrust.com/customer_support/index.htm
or call us at: 1-866-436-8787
In order to ensure a smooth verification process, ensure that the following items are consistent with the order to have your server certificate order processed
The Registrant listed in the InterNIC/WHOIS records for the domain name in question
The Organization appearing in your "Proof of Organization" documents or DUNS number
The Organization entered into the CSR (Certificate Signing Request)
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How do I install a QuickSSL/QuickSSL Premium Web Server Certificate?
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How do I re-issue a Certificate?
If your hard drive or server crashes and you do not have a back up of the key pair (private key and certificate/public key) you will need to have a new certificate be re-issued.
If your SSL certificate is a QuickSSL or QuickSSL Premium, you can get your certificate reissued by going to
https://products.geotrust.com/geocenter/reissuance/reissue.do
You will need to generate and submit a new CSR with the same common name as the original certificate.
If your SSL certificate is a TrueBusinessID or TrueBusinessID Wildcard, please contact us at
1-866-221-7878 or by email support@webnames.ca
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What are Geotrust Site Seals?
GeoTrust's site seals are an effective way to make sure your customers know your site has the stamp of approval from a leading global Certificate Authority for secure e-business transactions. Geotrust's patented smart seal technology provides fast, reliable and user-friendly web site identity authentication, and instant proof to your customers that your site can be trusted.
Smart Seals are dynamically-generated when someone accesses your site, and display a live time and date stamp and/or your company name. Users can click on a site seal to display additional verification information.
The QuickSSL Seal is a static image that conveys you are using GeoTrust technology to secure your site. It does not have any dynamically generated information, and is not 'clickable' for additional verification.
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How to get and use Geotrust Site Seals for your SSL Certificate(s)?
